Privacy policy

We at Thermo Star Equipamentos Ltda., care about the privacy of our users and the protection of your personal data is very important to us. We want to create a transparent relationship, informing that we collect information that can or cannot be used for advertising ends.

Please be advised that none of the information will be passed on to anyone other than our service providers.

By registering in any area of the site and providing your personal information, you authorize Thermo Star to use that information to better serve you and you agree to our collection and use of your personal information. All data entered on the site www.thermostar.com.br or www.thermostar.ind.br are confidential and will be used for the registration process, order issue, billing, collection, delivery and participation in promotions authorized by the customer.

Please be advised that when you leave our site, or are redirected to third party sites, Thermo Star has no control over their use, and therefore we are not responsible for the content displayed by such sites and have no influence over the data processing operations on third party sites. We further clarify that payment gateway providers and other transaction processors have their own privacy policies regarding information that is provided in connection with purchases.

A Thermo Star tão somente coleta, processa  e utiliza seus dados pessoais de forma legalmente admissível, inclusive com atenção a Lei 13.709/2018. The use of any data respects the expressed consent, through newsletter subscription or through our contact form.

The user agrees with the policy of collection and use of data, being aware that the information may be used for communication between the Thermo Star company and its business partners.

Our site uses the appropriate technology to protect the users’ personal data stored in its base, maintaining a safe environment during navigation. The user undertakes not to copy, modify, distribute the contents of our site, only with prior authorization or legal permission.

We at Thermo Star may send communications and advertising messages to users registered on our web site, or to our customers, using all available types of communication technologies and media. Notices, newsletters, offer notices, and advertising messages sent by e-mail have the option to unsubscribe in the e-mail itself. The user can request the removal of his e-mail when he thinks it is necessary. Thermo Star commits to execute the request in a short period of time, meeting the provisions of Law 13,709/2018 (Brazil). The removal is done by e-mail and if the user has more than one registered e-mail account, he/she must inform all of them that he/she wants the removal, because in the absence of this information he/she may continue to receive communications in the e-mail that was not deactivated.

The registered e-mail address will be used to send you communications during the purchase process, informing you of all your order data, order status, delivery status, and exclusive promotions. We recommend that you add our site as a trusted sender to avoid such messages being moved to the Spam box. 

We reserve the right to modify this privacy policy at any time. If you have any questions about data privacy on our website, please contact us at thermostar@thermostar.com.br and we will respond as soon as possible.

Best regards!

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